This is an accessibility statement from 1st Locate (UK) Limited.

Measures to support accessibility

1st Locate (UK) Limited takes the following measures to ensure accessibility of www.lcsdr.com:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. www.lcsdr.com is conformant with WCAG 2.2 level AA.

Additional accessibility considerations

1st Locate are WCAG 2.2 Level AA conformant and we continually work toward making our platform as accessible as possible, for everyone.

Limitations and alternatives

Despite our best efforts to ensure accessibility of www.lcsdr.com, there may be some limitations. Please contact us if you observe an issue so we can work to put things right and offer an alternative solution where needed.

Some features use third-party services where we cannot control the accessibility of embedded content:

  • Card payments (WorldPay) — the payment form runs inside a secure iframe provided by WorldPay. Our pages provide accessible entry points and outcome messaging; keyboard and screen reader support inside the payment iframe follows WorldPay's implementation. Alternative payment methods are available if you cannot complete card payment online.
  • reCAPTCHA — forms that use Google reCAPTCHA display a verification challenge we do not control. If you cannot complete the challenge, please contact us using the details below.
  • Live chat — the chat interface is provided by our chat vendor. Page navigation and account panels on chat pages are accessible; the live chat widget itself follows the vendor's accessibility implementation.

Feedback

We welcome your feedback on the accessibility of www.lcsdr.com. Please let us know if you encounter accessibility barriers on the site. We try to respond to feedback within 2–5 business days.

Assessment approach

1st Locate (UK) Limited assessed the accessibility of www.lcsdr.com by the following approaches:

  • Self-evaluation against WCAG 2.2 Level AA.
  • Automated testing (ESLint jsx-a11y, axe-core on public routes).
  • Manual keyboard and assistive technology testing.
  • External evaluation by accessibility specialists (Shaw Trust).

This statement was created on 9 May 2023 and last updated on 6 Jul 2026.