We're here to help you in taking the next steps of your journey to becoming debt free

This page explains who LCS are, why we may be contacting you and how we work with you, so you can feel confident about the support you receive.

Who is LCS?

LCS is one of the UK's leading suppliers of debt resolution services. We work on behalf of a wide range of organisations to help their customers find the right solution to resolve outstanding accounts in a fair and supportive way.

Our approach is centred on listening, understanding your circumstances and working with you to agree an affordable and sustainable way forward.

Why are we contacting you?

Our clients assign cases to LCS to manage your account and support you up until resolution of the matter. We ask that you contact us so we can work together to achieve that resolution as quickly and smoothly as possible.

We are authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006). We are members of the Credit Services Association and adhere to its Code of Practice.

How do we work with you?

Our advisors are trained to a high standard to ensure we deliver the best outcome, whether that is a payment to clear your debt, setting up a payment plan or helping you to raise any queries regarding the account.

There are several ways you can communicate with us, including online, by phone and in writing. Full details can be found on our contact us page.

Need extra support and advice?

Here are our recommended free debt management organisations who can offer help and advice.

Citizens Advice

Citizens Advice Bureau Logo

We give people the knowledge and confidence they need to find their way forward - whoever they are.

StepChange Debt Charity

Step Change Logo

We provide free, confidential and expert debt advice and money guidance.

National Debtline

National Debtline Logo

National Debtline is a debt advice charity run by the Money Advice Trust.

Business Debtline

Business Debtline Logo

We give free and independent advice over the phone and online.